Learning Insights

The Learning Insights Program is a transformative initiative I designed and pitched to C-Suite leadership to elevate training and development within my organization nationwide. This comprehensive program is centered on harnessing the power of data-driven decision-making to enhance the effectiveness of employee training and development initiatives. The program has had a massive impact during its pilot phase and is currently being scaled throughout the company.

The genesis of the Learning Insights Program can be traced back to my background as a teacher, where I first learned the transformative power of data-driven instruction. In the classroom, I witnessed the profound impact that utilizing data to drive instruction had on learning outcomes.

One of the initial motivations for creating the Learning Insights Program was the stark absence of a data-driven approach within our training teams across the country. While data was being harnessed extensively to inform business decisions within our operations, there remained a significant gap in applying this same analytical thinking to the realm of training and development. It became apparent that we were inadvertently sidelining a critical aspect of our business - the continuous enhancement of our training methodologies.

Enter: Quizizz

The introduction of Quizizz into the equation was a pivotal moment. It was more than just a tool; it was a comprehensive solution that addressed several challenges simultaneously. Quizizz enabled us to:

Data-Driven Decisions: The program leverages data analytics to make informed decisions about our training methods. It marked a shift from relying solely on intuition to basing our strategies on concrete evidence.
Enhanced Training Engagement: By incorporating gamification elements and interactive assessments, Quizizz breathed new life into our training modules, dramatically improving learner engagement.
Trainer Performance Evaluation: The program empowered us to evaluate trainer performance comprehensively. We could now measure not only the effectiveness of trainers but also the progress of their learners.
Formative and Summative Assessments: Quizizz served as both a formative and summative assessment tool, ensuring that learners' progress was continuously monitored and that they were well-prepared for final evaluations.

Impact & Reception

My Learning Insights pitch was well received by leaders within the company all the way up to the C-Suite. Learning Insights is currently in the process of being implemented throughout our organization for our sales and operations training nationwide. This initiative will affect over 5000 employees across 67 service centers.

89% of new hires from the learning insights pilot performed above the incumbent team averages within their first 4 months on the job.
The training timeline in Seattle and Portland, the company's largest markets were reduced by 50% resulting in a significant saving in costs of $25k per trainee.
Licensing exam pass rates increased by 65% using content creation and learning insights with Quizizz across three states.

Measuring training using Kirkpatrick's Level 2 Evaluation: The program utilizes data to evaluate training effectiveness at Kirkpatrick's second level, assessing the acquisition of knowledge and skills by learners.

Results are backed by Kirkpatrick's Level 3&4: The program pilot results in Seattle and Portland showed significant improvements in benchmark performance KPI's.

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