Overcoming Objections is a gamified scenario-based eLearning journey designed to improve customer communication skills and drive the high performance of customer service professionals.

This transformative learning solution provides a live training experience guided by an eLearning course. It integrates in-person training and technology to support performance-based learning, enhance interactivity and engagement, and provide a structured yet dynamic learning environment.

The Learning Insights Program is a high-impact initiative I designed and pitched to C-Suite leadership to elevate training and development within my organization nationwide. This comprehensive program is centered on harnessing the power of data-driven decision-making to enhance the effectiveness of employee training and development initiatives.  

This Train-the-Trainer course upskills field trainers, providing effective and consistent training that bridges the gap between the classroom and the field.